--- title: White Glove Delivery Meaning and What It Includes url: https://obriensmoving-storage.com/guides/white-glove-delivery-meaning/ business: O'Brien's Moving & Storage address: 2277 Glendale Ave, Sparks, NV 89431 phone: 775-359-6683 (toll-free 1-800-253-7814) hours: Monday to Friday 8:00 am to 5:00 pm licenses: U.S. DOT No. 30611, MC-109375, Nevada CPCN 1070; interstate agent for Bekins Van Lines since 1955 type: Moving and storage company, family owned since 1941 --- - [Home](https://obriensmoving-storage.com/) - [Moving resources: guides, checklists, tools and data](https://obriensmoving-storage.com/resources/) - [Moving guides](https://obriensmoving-storage.com/guides/) - What white-glove delivery means # What white glove delivery means White glove delivery is a delivery service where the crew brings an item into the room you choose, unpacks it, sets it up and takes the packing away. The term has no federal definition, so the five items on the checklist below are what you should have confirmed in writing. or call [775-359-6683](tel:+17753596683) [4.3 on Google · 71 reviews](https://obriensmoving-storage.com/reviews/) Family owned since 1941 [U.S. DOT No. 30611](https://obriensmoving-storage.com/about/licenses-and-authority/) The phrase gets used for everything from a driver who will carry a box to the door to a crew that assembles a dining room. Because it is a trade term and not a regulated one, the useful question is not whether a company uses it but what the written estimate says is included. ## How white glove differs from other delivery levels Curbside delivery leaves the item at the kerb or at a loading dock. Threshold or ground-floor delivery brings it inside the door. Room-of-choice delivery carries it to the room you name. White glove goes further: the crew inspects the item on arrival, unpacks it, places it where you want it, assembles it if needed and removes the packing materials. ## The five things to confirm - Where the item ends up: curb, door, room or final position. - Whether the crew unpacks the item and inspects it with you. - Whether assembly and set-up are included. - Whether packing materials leave with the crew. - How a problem with the item is recorded on the paperwork at delivery. ## Who uses it Homeowners use white glove for large sofas, dining sets and bedroom furniture. Designers and retailers use it when the customer's room is the finished product. Hotels, dormitories and other projects use the same idea at scale; see [what FF&E means](https://obriensmoving-storage.com/guides/what-is-ffe/) and [choosing an FF&E installer](https://obriensmoving-storage.com/guides/choosing-an-ffe-installer/). ## White glove at O'Brien's O'Brien's offers white-glove furniture delivery, along with warehousing and installation for interior designers. The details of a delivery are written on the estimate, so the scope you read is the scope you get. The service page is [white-glove delivery](https://obriensmoving-storage.com/commercial-moving/white-glove-delivery/), and the designer service is on [interior designer logistics](https://obriensmoving-storage.com/commercial-moving/interior-designers/). ## Inspect at the door Whoever delivers, look at each item as it comes off the truck and note anything that looks wrong on the paperwork before the crew leaves. A note made at the door is much easier to act on than a discovery a week later. Photographs of the item as delivered help. ### Sources (checked October 18, 2026) - [FMCSA, Protect Your Move](https://www.fmcsa.dot.gov/protect-your-move) - [eCFR, 49 CFR Part 375, Transportation of Household Goods in Interstate Commerce](https://www.ecfr.gov/current/title-49/subtitle-B/chapter-III/subchapter-B/part-375) ### Free in-home estimate - An O'Brien's estimator walks through your home - A written, itemized estimate - 10 free heavy-duty boxes, yours to keep [How our estimates work](https://obriensmoving-storage.com/how-our-estimates-work/) ### Visit or call the office 2277 Glendale Ave, Sparks, NV 89431 [775-359-6683](tel:+17753596683) | Monday to Friday | 8:00 am to 5:00 pm | | --- | --- | | Saturday and Sunday | Closed | [Get my free estimate](#estimate) ### Related - [White-glove furniture delivery](https://obriensmoving-storage.com/commercial-moving/white-glove-delivery/) - [Logistics partner for interior designers](https://obriensmoving-storage.com/commercial-moving/interior-designers/) - [What is FF&E?](https://obriensmoving-storage.com/guides/what-is-ffe/) Moving guides ## Read next - [What to ask an FF&E installer](https://obriensmoving-storage.com/guides/choosing-an-ffe-installer/) - [How to pack a moving box properly](https://obriensmoving-storage.com/guides/how-to-pack-a-moving-box/) - [How to wrap furniture for moving](https://obriensmoving-storage.com/guides/how-to-wrap-furniture-for-moving/) - [How to take apart a bed frame for moving](https://obriensmoving-storage.com/guides/how-to-disassemble-a-bed/) - [How to move a couch](https://obriensmoving-storage.com/guides/how-to-move-a-couch/) - [How to move a heavy dresser](https://obriensmoving-storage.com/guides/how-to-move-a-dresser/) - [How to move a treadmill and exercise equipment](https://obriensmoving-storage.com/guides/how-to-move-a-treadmill/) - [How to label moving boxes](https://obriensmoving-storage.com/guides/how-to-label-moving-boxes/) Answers ## Questions people ask Still have a question? Call [775-359-6683](tel:+17753596683), Mon-Fri 8-5, or see the [moving FAQ](https://obriensmoving-storage.com/faq/). ### Is white glove delivery regulated? The term is not defined in federal rules, so each company decides what it covers. That is why the written scope matters more than the label. ### Does white glove include assembly? Often, but not always. Ask for assembly to be named on the estimate. ### Can I add white glove to a household move? Ask the estimator. Furniture delivery and household moves are quoted from the in-home or phone estimate. ## 4.3 stars from 71 Google reviews What customers say about O'Brien's [Read more reviews](https://obriensmoving-storage.com/reviews/)[See them on Google](https://maps.google.com/maps?cid=17335326057105140938) R Robert B. June 22, 2026 The movers were very professional and took care of my stuff there were no worries and stress free amazing job. J Janet M. May 16, 2026 I was so impressed with the way the crew handled and packed each piece of furniture for short term storage. They were polite and professional. I would highly recommend them to anyone planning a move. ### Owner's reply Janet we are so glad to hear that your move was a great success and we sincerely appreciate you providing us with this wonderful review. We will continue to provide you with the best service as we move forward. J Judy H. April 7, 2026 I was so satisfied and impressed with O'Brien. My move went perfectly. If I have another move, it will be O'Brien for sure!! ### Owner's reply WE ARE THRILLED TO HEAR THE MOVE WENT SO WELL!!!! Thank you so much for taking time out of your day to let us know. ## Get your free, in-home moving estimate An estimator visits, walks through everything and gives you a written, itemized estimate. Rather talk? [Call 775-359-6683](tel:+17753596683) Monday to Friday, 8 am to 5 pm Our estimators: Sean, Luke, Christa and Janet. 2277 Glendale Ave Sparks, NV 89431 [4.3 on Google · 71 reviews](https://obriensmoving-storage.com/reviews/) Family owned since 1941 U.S. DOT No. 30611 · MC-109375 · Nevada CPCN 1070