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What is full value protection?

Full value protection is the default liability level for an interstate household goods move, under which the mover owes the replacement value of anything lost or damaged, up to the declared value of the shipment. You keep it unless you waive it in writing, per 49 CFR 375.201(b).

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  • Glossary

Of the two liability options on a federal estimate, this is the one the rules assume. The mover's job, if a claim arises, is to repair the item, replace it or pay for it so that you are restored to where you were.

What the mover owes

FMCSA's booklet describes full value protection as processing your loss and damage claim by replacing or repairing the item to restore its original like, kind and quality. The regulation frames the limit as the declared value of the shipment, so the number you declare is the ceiling on the whole load.

The tariff and the claim rules decide how a settlement is made, so ask how repair and replacement are handled.

O'Brien's movers unloading cartons at the trailer doors, the O'Brien's lettering on the trailer
O'Brien's movers unloading cartons at the trailer doors, the O'Brien's lettering on the trailer

The declared value

Declaring a value is the step that makes the protection real. Add up what the household would cost to replace, not what you paid, and write the figure on the valuation statement. The mover's tariff sets rules and any charge for full value coverage, and the estimate states them.

A high figure can raise the coverage charge, and a low figure can leave a gap if the whole load were lost, so the number deserves some care.

Details that shape a claim

The mover's tariff controls those details, and the estimate points to the sections.

  • Articles worth more than 100 dollars per pound should be listed in writing
  • Notes made on the inventory at delivery preserve a damage record
  • Claims for loss or damage go to the mover in writing
  • A deductible may apply under some tariff options, so read the valuation statement

Choosing it with O'Brien's

O'Brien's estimators go through valuation at the in-home estimate and show the statement you will sign. Because the valuation level is recorded on the bill of lading, choosing it early keeps the day of the move calm.

The itemized inventory and condition report made before packing gives a clear starting record if a claim ever comes up. For a long-distance shipment carried by the Bekins network, the same federal rules apply. The visit is free. Call 775-359-6683.

Sources (checked October 18, 2026)

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2277 Glendale Ave, Sparks, NV 89431

775-359-6683

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Answers

Questions people ask

Still have a question? Call 775-359-6683, Mon-Fri 8-5, or see the moving FAQ.

Do I have to pay extra for full value protection?

The tariff may attach a charge to coverage above the basic level. The estimate shows it before you commit.

Does full value mean every item is replaced with a new one?

The standard is repair or replacement that restores the item's like, kind and quality, up to the declared value.

What if I do nothing?

Full value protection is the default liability level unless you waive it in writing.

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What customers say about O'Brien's

Ami M.

O'Brien's is great! They made my move easy. They were responsive, professional and accommodating. Trusting them with my move was one less thing I had to worry about.

Owner's reply

Ami thank you so much! It was a pleasure to assist you with your move and knowing that we were able to lessen any stress you may have had with the moving process, makes us so happy!! If you need anything in the future please let us know.

Mike K.

The best customer service ever!

Owner's reply

Thanks Mike we sincerely appreciate you and your business!

Patrick R.

The two gentlemen that helped me move today were very Helpful and professional!

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4.3 on Google · 71 reviewsFamily owned since 1941U.S. DOT No. 30611